LG exits Suning Gome’s two stores? Customer service responded that cooperation was suspended this year
Information Times News (Reporter Yuan Chan) recently, the media reported that LG color TV counter withdrew from Suning and GOME stores, causing many hot discussions in the industry. This reporter called LG official website customer service, customer service response said that LG this year temporarily did not cooperate with Suning Gome’s physical stores. < / P > < p > for the reasons related to its withdrawal, customer service did not disclose too much. “If consumers want to buy LG TV, it is recommended to visit the sales platforms such as the official self operated flagship store of Jingdong Mall, the official self owned store of Suning e-buy, and the official flagship store of tmall LG, or go to the physical stores such as Jingdong home, Sam’s member store and five Star appliance.” The customer service told reporters. It is understood that Suning and Gome used to be the best offline sales channels for LG and other home appliance manufacturers. Some people in the industry said that the reason why LG withdrew from offline stores such as Suning and Gome was mainly due to the continuous decline in sales volume in the domestic market in recent years, resulting in poor overall revenue. Therefore, there is no landing promotion cost to support the rent and staff expenses of the store. As of the end of July this year, Hisense, Skyworth, TCL, Sony and Samsung ranked among the top five in the offline market sales of China’s TV industry, according to the data of ove compass. LG TV ranked 14th, with a market share of only 0.49%, which shows the huge performance pressure faced by LG.
