Both Tesla and pinduoduo said they supported consumers’ rights and refused to pick up their cars. The buyers responded

Recently, consumers took part in the “Tesla million people group buying activity” launched by yibuyao on pinduoduo, and the event that Tesla finally refused to deliver the car is still in the fermentation. In response, Tesla said on August 17 that it supports consumers who are misled by group buying activities and are unable to deliver their cars to protect their rights and will do its best to provide consumers with legal aid. < / P > < p > for Tesla’s solutions, on the afternoon of August 17, the surging news reporter contacted Zhang Yi, a Wuhan consumer, for an interview. < / P > < p > for Tesla’s proposal to place a new order from a formal way, Zhang Yi said that he did not want to place a new order. “I just hope they will acknowledge the first order and let me pick up the car as soon as possible.” < / P > < p > for Tesla, Zhang Yi believes that pinduoduo is performing the contract in support of consumers who are misled by group buying activities and can not deliver their cars. < / P > < p > he said that after the group purchase was successful, the merchants told him that they were helping him to pay and place an order with his personal information. “We agreed, and we didn’t think so much about it. I just wanted to buy this thing. It subsidized 20000 yuan.” < / P > < p > in July this year, the flagship store of Yimai auto launched a 10000 person group purchase activity of “Tesla China – model 3 2019 standard extended rear drive version” on pinduoduo. The group purchase price was 251800 yuan, nearly 20000 yuan lower than the price after subsidy on Tesla’s official website. According to the customer service of Yimai car, the Tesla car is a genuine new car with only five black ones and does not support staging. < / P > < p > at that time, Tesla directly stated that it did not have any cooperation with yibuyao or pinduoduo, and said that Tesla’s official website was the only regular purchase channel for new cars, and had never entrusted other platforms or businesses to carry out sales activities. < p > < p > on August 14, Zhang Yi, who participated in the group purchase successfully on pinduoduo, informed Tesla that the order was a group purchase order of pinduoduo, Tesla refused to deliver, and then the order on the official website was cancelled. < / P > < p > at that time, Lefu, the second member of pinduoduo’s “second spell” business group, once said that the vehicle was purchased by the consumer himself and Tesla, and the consumer himself had no intention and intention to resell the vehicle, and there was no “malicious intention” in purchasing the car. For Tesla’s refusal to perform the contract signed with consumers, an industry sophomore as a “subsidy” Party expressed regret, supported consumers to protect their rights according to law, and will actively implement vehicle delivery. < / P > < p > for the reason why the order was cancelled, the Tesla delivery specialist said, “we suspect that this order was placed by pinduoduo or other merchants in your name. In fact, it constitutes concealing the true order information from our company. Our previous announcement has stated that the group purchase activity of pinduoduo is not authorized. You should ask the payment merchant for vehicle delivery or refund. ” Tesla explained: “Tesla China has publicly and explicitly stated in several channels that Tesla’s official website is the only regular purchase channel for new cars, and has never entrusted other platforms or businesses to carry out sales activities. It is also clearly stated in the car purchase agreement signed by Tesla and the customer. We have the right to unilaterally terminate any order involving resale. We also ask consumers to pay attention to the risk that their rights and interests may be damaged if they participate in any non official authorized activities. In addition, Tesla China will adhere to the consistent principle and reserve the right to investigate the relevant legal liability for resale orders. ” < / P > < p > according to the information provided by pinduoduo, the Shanghai car owner paid RMB 251800 on the pinduoduo app and authorized yibuyao to place an order and pay on the Tesla official website with his own email address and personal identity information, and the payment amount on the Tesla official website was 2715500 yuan. < / P > < p > after participating in the pinduoduo group purchase order, the consumer did not get the car from Tesla. Should pinduoduo or Tesla be held responsible? There are two controversial issues in the delivery. < / P > < p > first, consumers place orders on pinduoduo, and then place orders on Tesla’s official website in the name of consumers. Does this violate Tesla’s regulations on resale and meet the conditions for cancelling orders? < / P > < p > Second, pinduoduo and yibuyi, as the group buying sponsor, claim to be “consumer subsidy party” and provide “payment on behalf” service. Is this a loophole in Tesla terms?